DO'S & DONT'S

All our KENSON products hold a warranty of TWO YEARS & can only be claimed on producing original Bill.

*Warranty can be claimed for manufacturing defects only.

No Warranty against nature effects like: *Sun Crack *Weather Effect *Door Sinkage Since ours is a natural product, there are chances of some variation in Shade, Grain & Design

Storage Instructions:

Doors must be horizontally stacked on flat Surface in cool & dry place. Doors must not be exposed to sunlight.

Installation & Fixing Instructions:

  • The Door frame has to be fixed in 90 Angle.

  • Do not trim more than 1" (25mm) on the Top & bottom of the Doors. Do not trim more than 1" (25mm) on the sides of Doors.

  • Lipping of teak or hardwood on all the four sides has to be done compulsorily to prevent moisture absorption, wear & tear of the Door. The door life increases by doing this. The applied warranty will become invalid if this instruction is not followed.

  • Do not cut the door for fixing glass at your end. Pl inform us about your requirement - we shall cut the door & give it to you.

  • 1/2" (12mm) gap has to be maintained between bottom of the door & flooring (door frame) for the bathroom door.

Bathroom Doors:

  • After trimming & Lipping of the Door, all the four sides & Bottom has to be primed & painted or sealed with wood sealant before fixing the door.

  • Please do maintain 3mm gap between door & frame.

  • Bathroom doors, room doors & exit doors have to be taken care after every two year by painting/polishing the door on all sides to increase the life of the doors.

  • Make sure you need water proof or non - water proof door & place order accordingly. Use only branded polish for veneer doors.


Engineered Veneer Doors:

  • Engineered Veneer Doors cannot be fixed at places where it is being exposed to sunlight or rainwater.

  • Do use latches on Bath Room doors & room doors. In case of emergency - it is easy to break the latch without causing much damage to the door.

DO NOT HAMMER THE SCREW - FIT SCREWS USING A SCREW DRIVER.

In case of any manufacturing defect, our replacement is only for our product at your doorstep.

Third party fittings & Accessories not covered under Warranty:

Any fittings & other accessories wil not be replaced by us. Fixing charges for the replacement door to be borne by the buyer.


WARRANTY COVERS ONLY IN 100% PINEWOOD & NEEM WOOD DOORS ONLY